Beyond ROAS: Use Multiple Metrics To Understand Your ROI

 
Brian Nicholson

Our top passion at Blend is helping companies grow their revenue, but a close second is understanding the ROI of our clients’ marketing investment. Unfortunately, there is no single perfect marketing metric, even for digital advertising; so it’s important to use multiple metrics to get a good picture of marketing effectiveness.

In this post, we’ll compare Return On Ad Spend (ROAS), Blended ROAS, and the Marketing Efficiency Ratio (MER).

ROAS
Return On Ad Spend
Blended ROAS
Blended Return On Ad Spend
MER
Marketing Efficiency Ratio
What It IsThe revenue that an ad platform claims credit for, divided by ad spend on that platform.

ROAS Explained for Tours, Activities, & Attractions
Revenue directly attributed to an ad click, divided by total ad spend.

Is Your Advertising ROI Inflated? What Your Advertiser Probably Isnโ€™t Telling You.
A measurement of the overall effectiveness of your marketing efforts
Calculation DetailsRevenue credit is claimed on the basis of an attribution model. For example, a 7-day-click, 1-day-view attribution model will claim credit for any revenue generated from a user within 7 days of an ad click, and within 24 hours of a user being shown an ad.Revenue is counted only if the last traffic source to send the user to the website was an ad (unless a different attribution model is chosen).Total revenue divided by total marketing spend.
Where To Find ItIn your ad platform.In Google Analytics, look at revenue attributed to ad channels.

In your ad platforms, find your ad spend.

Run the calculation manually.
In your accounting software, find your revenue and your marketing costs.

Run the calculation manually.
What Itโ€™s Good ForPresenting a best-case view of the value of a given advertising channel.Presenting a conservative, combined view of the value of advertising, without any revenue being claimed by multiple channels.A broad measurement of marketing efficiency.
DrawbacksMultiple platforms will claim credit for some of the same revenue. If each platform is claiming a 4x ROAS, your combined ROAS is not truly 4x.Does not account for any revenue that was influenced by advertisingโ€”only revenue that can be directly tied to advertising. A user who clicks on an ad, but eventually buys from an organic click, will have $0 in revenue counted in this metric.No granularity. Doesnโ€™t account for non-marketing impact on revenue. External factors could be contributing to an increase or decrease in MER, so results should be interpreted carefully.
ExampleFacebook: 4.5x ROAS
$45,000 revenue, $10,000 spend

Google: 5.0x ROAS
$70,000 revenue, $14,000 spend
3.3x Blended ROAS
$80,000 last-click ad revenue
$24,000 combined ad spend
5.6x MER
$200,000 revenue
$24,000 ad spend
$12,000 other marketing costs

Being able to trust your data is important. If you’re looking for a tourism marketing agency with deep expertise in measurement, we’d love to chat.

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About The Author

Brian Nicholson

Brian is a partner at Blend Marketing. He focuses on brand strategy, positioning, and analytics for the tourism industry.

Email Brian

About The Author

Brian Nicholson

Brian is a partner at Blend Marketing. He focuses on brand strategy, positioning, and analytics for the tourism industry.